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Business Plan


Madeleyne Santiago

President, Coach & Trainer

Madeleyne Santiago


Because we believe and know companies affect people's lives, we are a group of advisers that partner with you to provide Clarity, Accountability and Productivity. 


We are an independent consulting, coaching and training firm specialized in the financial and management development and coaching of the document imaging industry. Our goal is to coach the leaders towards healthy and sustainable growth by providing training to the administrative staff, service team, and management team.

Madeleyne, has a Bachelors in Accounting and Business Administration, Masters in Psychology of Leadership, and studies in Law.  She has over 20 years of management, entrepreneurship and leadership experience that she brings to all over her clients.  She has obtained certifications as a Life Coach, Working Genius, from Partick Lencioni, Industry specific trainings from Mike Riordan, and attended many seminars all for the benefit of her clients.



Meeting Room Business

Our Expertise

We train in the market’s leading accounting software, E-automate, provide financial benchmarks and industry best practices.


We specialize in providing a 6 month comprehensive growth plan that includes consulting, training, coaching and development of best practices for your company. We work with independent dealers needing conversion assistance, E-Automate training and benchmark setup to comply with dealer associations.

Madeleyne has been in the Document Imaging Industry for over 15 years in leadership roles like CFO and Director of Operations. Her years as a consultant to independent dealerships from startup to $150M in revenue has provided her with best practice and process improvement that work. 

Santiago & Associates

Meet The Team

Hillary Wilkins | Controller

Hilary has a Bachelors Degree and experience in the accounting department reconciling Balance Sheet accounts, Financial data and creating spreadsheets that provide the companies with valuable financial reports.

Jairo Hoyos | Business Manager

Jairo believes a successful business has great people at the heart of it.  He continues to provide the company with the tools needed to succeed. He brings to the team over 10 years of management experience and team development. 

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